Phone, Fax & Email

• Phone & Fax: 773-706-2734

• Email: info@chicagoveterinarygeriatrics.com

• When calling or emailing about care for a new patient, please try to consider and/or include the following information:

• Your pet's name, age, gender, species (e.g. cat, dog, etc.), breed, and any additional information you would like to provide

• Your name, address/approximate location, email address, phone number, and any additional information you would like to provide.

• Please leave a detailed message if we are unable to answer.  

• We are often in an appointment and so unable to answer the phone.

• We make every effort to return all calls & emails within 1 business day.

• For more pressing concerns, please call.

• Please note, our phone line does not receive text messages. ​

Clinic Hours

• Monday-Friday: 9 AM--5 PM

• Please call and/or email for appointment availability. Evening and weekend appointments may be available if set up in advance.

• Due to COVID-19, we have limited ability to answer the phone. It is always ok to leave a voicemail, but for non-urgent concerns, please email if possible.

• Emergency & after hours communications & appointments are generally reserved for current palliative and hospice care patients.​

• If you have an urgent emergency for a new patient and cannot reach us, please call your primary care veterinarian or local emergency hospital.

Service Area

• Our service area includes the City of Chicago and near north suburbs.

• In general, maximum travel time is 45 min.--1 hour. 

• For locations where rush hour/time of day has a major impact on travel time, appointments may be limited.

Mailing Address

• 1544 W Thorndale Ave, #1

• Chicago, IL 60660

• Edgewater Glen, near the corner of Thorndale & Clark

• Payment is respectfully required at time of services. 

• Cash, Check, Venmo, and Zelle/Quickpay are preferred; major credit cards are also accepted.

Payment

Out of Office Alerts