Phone, Fax and Email: 

Please note, our phone line does not accept text messages. 

Phone & Fax:  773-706-2734

Email:  info@chicagoveterinarygeriatrics.com

• When calling or emailing about care for a new patient, include:

  • Your pet's name, age, gender, species (e.g. cat, dog, etc.), and breed

  • Your name, address/approximate location, email address, and phone number

• Please leave a detailed message if we are unable to answer.  

  • We are often in an appointment and so unable to answer the phone.

  • We make every effort to return all calls & emails within 1 business day.

• For more pressing concerns, please call.

Clinic Hours:  Monday-Friday, 9AM-5pm

Due to COVID-19, we have limited appointment availability and it may take longer than usual for us to respond to calls and emails. 

• Please call and/or email for appointment availability.

  • Evening and weekend appointments may be available if set up in advance.

  • Emergency & after hours communications & appointments are generally reserved for current palliative and hospice care patients.​

• If you have an urgent emergency for a new patient and cannot reach us, please call your primary care veterinarian or local emergency hospital.

Service Area:

Our regular service area includes locations within the City of Chicago & Near North/North Shore suburbs that are a maximum of 12 miles (or 45 minutes) of our office location. 

• ​For locations where rush hour/time of day has a major impact on travel time, appointments may be limited.

• We may be able to see patients for in-person appointments outside of our regular travel area, but services may be limited, especially in cases of urgent/emergency care. 

• TeleHealth appointments may be a good option for patients outside of our travel area.

Mailing Address & Home Office Location: 

Edgewater Glen, near the corner of Thorndale and Clark. 

1544 W. Thorndale Ave, #1  •  Chicago, IL 60660

• Tan brick 6-Flat with dark green trim and wrought iron fence.

• If coming to pick up medications or supplies, please ring buzzer for "Cook". 

Payment Methods: 

Payment is respectfully required at time of services. 

• Cash, Venmo and Zelle/Quickpay are our preferred payment methods. 

  • Venmo:  @ChicagoVeterinaryGeriatrics

  • Zelle/Quickpay:  info@chicagoveterinarygeriatrics.com

• Major credit cards are also accepted.

• We are not able to accept Care Credit or other medical care payment programs.